About Susan Lucas

Susan Lucas has been at her post since 2010. When she's not welcoming guests to the Skirball, she practices her bagpipes and blogs about her Los Angeles adventures at www.cruisedirectorla.blogspot.com.

My Haimishe Menschen (In Other Words, My Warm, Caring People)

the Shriers

Joan and Joel Schrier

It’s National Volunteer Week, an annual celebration established in 1974 “to inspire, recognize, and encourage people to engage in their communities.” Year after year, it earns no less than a Presidential Proclamation.

The Skirball has more than 300 active volunteers and docents, who together contribute in excess of 30,000 hours a year. I get to work most directly with the volunteers who staff the lobby, welcoming guests, selling Skirball Memberships, and offering information. I’ve gotten to know many of them personally. They regularly ask about the status of my love life (don’t ask!), how my apartment search is going, which race I’m running next, and the latest on my bagpiping lessons. I’m even learning some Yiddish phrases, which are great fun to weave into conversations. My fave is “aroys gevorfen de gelt,” which loosely translates to “throwing the money out the window.” I also like “it vet gornisht helfen,” which means “it won’t help one bit!” Continue reading

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I Wanna Hear Your Story!

That's me (in blue on the left) along with my colleague Jackie Herod at the Skirball Admissions Desk. We're the smiling faces that greet visitors as they walk through the door. Be sure to say hello next time you visit!

One of my favorite parts of my job as Visitor Services Director at the Skirball is to talk with our guests and to hear their stories. I’ve always been a seeker of stories. I grew up in a big family with lots of interesting characters sharing their tales. I caught the journalism bug early, at Floyd Central High School in New Albany, Indiana, where I preferred feature assignments to the news, because that’s where you get the real scoops. Even now, I think, What’s his/her/their story?—sometimes to myself and sometimes out loud to others—when I meet someone. I’m always looking for one’s unique experience and perspective in order to make a connection.

With 2011 about to wrap up, I think back to all the fascinating people I’ve come across and the things I’ve had the chance to talk with them about.

There was the young father who came to visit Noah’s Ark at the Skirball with his wife and three children. When I asked if he’d ever visited before, he revealed that he hadn’t been to the Skirball since his prom was held here ten years ago. (I kick myself that I didn’t ask if his wife was his date that night!). Kindergarteners, meanwhile, love to tell me that Noah’s Ark is their “favorite place.” But who said Noah’s Ark is just for kids? I met a gentleman who brought his mother and their extended family–eighteen in total hailing from four generations–to celebrate her ninetieth birthday! Continue reading

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